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Do you have a complaint about the treatment?

I take all complaints seriously, and I am also legally obliged to respond to them.
The complaint can be about the treatment itself, and also how I communicate with you outside the session, but in the context of the therapeutic relationship.

You can take the following steps:
1: Contact me, by mail or by letter, in which you indicate: the date of the session, and what your complaint is. I am obliged to respond to this within 6 weeks. I do not judge, but will do my best to communicate with you to see how we can resolve this. It is also educational for me and your complaint can help me improve the quality of my work. Do not hesitate to contact me in case of a vague complaint or dissatisfaction.
2: If your dialogue with me does not have the desired result, you can submit the complaint to the independent professional complaints officer with whom I am affiliated. This is free and accessible for you. The complaints officer will listen to you and me and mediate between us. This person can be reached via this website: https://nibig-geschillencommissie.nl/contact/
3: If the mediation by the complaints officer does not have the desired result, this officer will indicate how you can submit the complaint to the Disputes Committee to which I am also affiliated. For this, only the court fees are charged to the client. If you want to know something about how I deal with your Privacy, check here
:
privacy.html


 

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Homepage / Regressiontherapy / Pregnancy/ Session by phone or Skype/ Life between lives
Children's past lives/ List of symptoms / Bodywisdom classes/ Links  / Privacy/